COVID-19

​

At FACE2FACE SURGERY CENTRE, your health and the health of our staff are of the utmost importance.  To ensure your health and the health of our team, we follow all universal precautions in our surgical suites and office.  In addition to our already stringent infection control protocols, we have an air purification system and a UV-C system to sanitize treatment rooms and circulated air after each patient encounter. We look forward to reconnecting with all our patients new and old!

​

For the protection of all our patients and staff due the recent outbreak of coronavirus, we are requesting the following:

• If you have an illness or are exhibiting symptoms, we recommend you cancel and reschedule your dental appointment. Some illness and symptoms include:

  • a cold or the flu

  • fever or nausea

  • severe headaches or body aches

  • muscle or stomach pain, chest pain or difficulty breathing

  • vomiting or diarrhea

  • active tuberculosis (TB)

  • mumps, measles, chickenpox

  • other contagious disease

• Please notify our staff before your appointment if you or someone you are in close contact with have recently traveled to one of the countries with large outbreaks of COVID-19 (ex. China, Italy, Iran, South Korea) or if you have been exposed to someone else who was diagnosed with COVID-19 or who was quarantined as a precaution.

If you have any questions or concerns, please contact us immediately.   The below links provide additional information regarding the coronavirus:

• World Health Organization (WHO): https://www.who.int

• Centers for Disease Control (CDC): https://www.cdc.gov

Our team will continue to monitor the situation and provide updated information when warranted.  Thank you for your patronage.

​

​

​

DISCLOSURES

​

Notice of Nondiscrimination - ACA Section 1557

​

Discrimination is Against the Law

FACE2FACE Surgery Centre complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Face2Face Surgery does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

FACE2FACE Surgery Centre:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters

  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
     

• Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters

  • Information written in other languages

If you need these services, Contact your local Civil Rights Coordinator.

If you believe that FACE2FACE Surgery Centre has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance.   You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, A Civil Rights Coordinator is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 
200 Independence Avenue, SW 
Room 509F, HHH Building 
Washington, D.C. 20201 
1-800-368-1019, 800-537-7697 (TDD) 
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html